Havelock City Mall
Visit our flagship store and explore the Finch Collection alongside a curated selection of trusted international brands.
Get DirectionsWe’re Here to Help
Whether you have a question about an order, need help finding a product, want to visit a store, or would like to work with Finch Foods - our team is ready to assist.
How Can We Help?
I have a question about my order
Delivery, payment, availability or returns.
I want to order for my business
Wholesale pricing, quotations and islandwide supply.
I’m looking for a product or stockist
Share the product name and your location — we’ll guide you.
I need to share feedback
Products, orders or a visit — include details and photos if you can.
Visit Finch Foods
Explore the Finch Collection in person - at our Colombo flagship or in the airport departure lounge.
Bandaranaike International Airport
Premium Sri Lankan ingredients, gifts and travel-ready Finch collections — for departing international passengers.
Location Departure Transit Area · Katunayake
Hours Open 24 hours daily
Access is limited to departing international passengers within the airport transit area.
Head Office
For corporate, administrative, supplier and general business enquiries.
66/4 Mayura Place
Colombo 06 · Sri Lanka
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Hours
Mon–Fri · 9:00 AM–5:00 PMSaturday–Sunday closed
- Reach us
Head office visits should be arranged in advance.
Send Us a Message
Tell us how we can help, and the right member of our team will get back to you.
Prefer a quick reply? WhatsApp us instead.
Common Questions
How quickly will I receive a response?
We aim to respond to enquiries within one business day. Complex complaints or business enquiries may require additional time for investigation.
Can I place an order through WhatsApp?
Our team can assist with product information and ordering guidance through WhatsApp. Online orders may also be placed directly through our website.
Where can I purchase Finch products?
You can shop online, visit our Havelock City Mall store, or find selected Finch products through leading retail partners across Sri Lanka.
How do I make a bulk-order enquiry?
Please visit our Trade & Bulk page and share your required products, quantities and delivery location.
Can I visit the Finch factory?
Our production facilities are not open for general public visits. Approved supplier and business visits must be arranged in advance via head office.
Still Need Assistance?
Send us a message or speak with our team on WhatsApp. We’ll be happy to guide you.